Digital transformation

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Should You Start a Loyalty Program or a Buyers Club?
Today’s retail competition for consumer’s attention is brutal. Everyone is trying to solve real (or perceived) problems with the help of technology, including those related to customer attraction and their loyalty. Businesses are increasingly using the word, “club”. What is a buyers “club” from the retailers' point of view, and what are the main characteristics of the concept of a “club”? How can software and technology be an integral part of the creation and maintenance of the club? These questions and many more are tackled by First Line Software’s Retail Practice team.

How to Avoid Disruption by a Crisis with the Three D's
Disruptions that are crisis-level happen. Being prepared is key. Having systems and processes in place to ensure business continuity can make the difference between barely riding out the storm or rising above the situation to thrive and make continuous progress. Companies that have shored up their digital transformation initiatives are in a much stronger position to thrive rather than hope to survive a crisis or downturn in the economy.

Facial Recognition Expands to the Mass Market - Digital Transformation Digest
Apple has promised to release 3 new iPhone models by the fall of 2018. Each of them will have a facial recognition function called Face ID and the A12 processor. As more smartphones with facial recognition are released to the market, the faster biometrical identification technology will become widely used. The facial recognition market is awaiting something like “Big bang”. Nowadays banks, shops, and transportation companies are testing these systems, and the most interesting of the cases are included in this digest.
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